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Unresponsive iPhone 6 Touchscreen / Lockscreen Problem Annoys iOS 8 Users

Last updated: March 1, 2015 at 11:19 am

I am on a mission to talk about even the silliest iOS problem. You probably know I have regularly posted so many “complaints” here at iOS8Release. And here’s one more, and this one is as annoying as the home button problem.

What is it, you ask? Well, if you are using iPhone 6 or iPhone 6 Plus — apart from those “my hair got stuck in iPhone” problem — this problem is about the screen that fails to work when required.

Your iPhone screen becomes unresponsive

At least that’s what we noticed several times. The iPhone 6 touchscreen becomes unresponsive to our touch sometimes. It doesn’t register our finger’s touch anymore.


Example: When the iPhone is locked, try swiping the lockscreen (Slide to Unlock) and you may have to do it several times to really unlock the device. You will also face similar problem while trying to open the Control Center.

This problem is largely visible on iPhone 6 and iPhone 6 Plus devices. It doesn’t have to do with jailbreak or Cydia tweaks (we hope you know that using Cydia repos can be dangerous), but this is more of an iOS problem, we believe.

Solutions that didn’t work:

  • Freeing up memory space by deleting old songs and videos did not fix this problem.
  • Deleting big apps and games from iPhone did not fix this problem.
  • Restarting the iPhone did not fix this problem.

While we wanted to hard reset the device, we didn’t consider this touchscreen issue to be a massive problem. Sure, it’s annoying, but is it so much that we will backup, confirm, and restore the entire content of your iPhone? We don’t think so (OK, it actually is, but we were short on time).


Is the unresponsive touchscreen of your iPhone a big deal for you? If so, consider going to the Apple Store. I have been told that the Apple folks will check the device and issue a brand new one if the problem is severe.

One user mentioned that the iPhone 6’s screen stops working when we use apps like Snapchat and WhatsApp. We, however, saw unresponsive touchscreen while swiping the lockscreen. Of course, this is a software issue, but nothing can be confirmed.

Just know that if the problem bothers you, and if you don’t mind changing your iPhone 6 / 6 Plus to a newer one, talk to the folks at Apple.

If you can wait, like us, then hopefully the upcoming iOS 8.3 should solve this problem.

Note: Articles written at are valid for every Apple device running iOS 8.0, iOS 8.1, iOS 8.2, iOS 8.3, iOS 8.4 / 8.4.1 firmware
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  • Anon

    Shanetria, you are a lifesaver!! Thanks! Just had the same problem and this sorted it out.