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Fix iCloud’s “Unable to Connect to Server” Problem

Last updated: June 29, 2015 at 2:22 am
iPhone with an “unable to connect to server” error

If your iPhone or iPad shows the error “Unable to connect to server” randomly, then it’s time to fix this problem forever. Before we discuss the solutions, remember that this server error can occur for a numbe of reasons.

You are probably trying to login to your iCloud account through your Apple iPhone or iPad, or you are just playing games / opening apps – and this error window appears. In any case, you have multiple answers to this problem and all of them are listed here:

Unable To Connect to Server Error: Here’s How To Fix

The first step of the process is to check the health of iCloud’s server. If the server is up and running, the problem is something else (which we will know very soon).

But if the iCloud’s server is down, you get the error window as shown above.

So the question we have to ask ourselves: How do you know whether the iCloud’s server is up or down?

If the color is red – iCloud is down.

If the color is green – iCloud is up and running without any problems.

Note: Even if one or more of these services – iCloud Account & Sign In, Backup, Bookmarks & Tabs, Calendar, Contacts, Drive, Keychain, Mail, Notes, Reminders, Storage Upgrades, Web App – are down, then you will have to wait. Typically, it takes less than 12 hours for Apple to fix this issue and bring the server back up and running.

What If the iCloud Server is Running?

In that case, we have two solutions:

Solution 1: Verify Your iCloud Account.

This is a simple solution – all you have to do is to take your Apple device and go into the Settings menu. From there, scroll down and select iCloud. You will be asked to login to your iCloud account – enter your Apple ID and password. Then you will have to verify the terms & conditions.

When this is done, the error window should disappear.

Note: If you face any issues while accepting the terms & conditions, follow this guide as it gives you some simple fixes you could use immediately.

Solution 2: Activate Find My Friends

Apple has an app called Find My Friends that is regularly updated. It is linked to your Apple ID, so it is also linked to your iCloud’s account.

As posted by another Apple user, whenever you sign in to your Find My Friends account – the iCloud’s error will disappear forever. Reason for this? It remains unexplained. But a lot of Apple users on iPads and iPhones have found this solution to work in their favors.

Follow these steps:

  • Get the latest version of Find My Friends from iTunes (click here).
  • After installation, login and accept the terms & conditions.

Update: Many have asked: What if they don’t want to login to their iCloud’s account? Is it still possible to get rid of the “unable to connect” problem without signing in? The simple answer is no. You have to login to iCloud. (What you can do is login and then logout. Just let me know if the window still appears in the comment section below).

Note: Articles written at are valid for every Apple device running iOS 8.0, iOS 8.1, iOS 8.2, iOS 8.3, iOS 8.4 / 8.4.1 firmware