If your Windows 7 or Windows 8 computer / laptop doesn’t recognize your iPhone, or if you are facing unexpected issues trying to make your iPhone appear in Windows explorer, then this how-to tutorial should solve your problem. Before we go into the solution, it is important to explain the situation.
Many iPhone users have said the device shows up under “unspecified” section in My Computer’s window. Even iTunes doesn’t detect the iPhone and often shows yellow triangle with an exclamation point. The problem is not with your iPhone. Or iTunes.
We don’t even think upgrading to iOS 8 has anything to do with this “connecting” issue.
So who do we blame? It’s your computer’s software problem. Apparently, Microsoft Windows operating system and Apple iPhones doesn’t sync well with each other.
How To Fix Your iPhone That Is Not Recognized in Windows Computer
Solution For Windows 8 users:
While you can troubleshoot in many ways, the perfect method that always works and helps you connect your iPhone to your Windows 8 computer without any problem requires you to complete just one task.
And what is this task? Update your Windows to Windows 8.1. When you upgrade to the new Windows 8.1, its new feature will forcefully connect your iPhone and iTunes will detect the device immediately.
We have tested this – and it works.
Solution For Windows 7 users:
Method #1: Go to Control Panel, look for Devices and Printers. Click on it and you will notice “Apple Mobile Device USB Driver” in the “Unspecified” section (it can even be “Apple iPod” or “Apple iPhone” or “Apple iPad”).
Right click to select Troubleshoot. This will look for the problem and fix it in a couple of minutes.
A new window will appear: “Problems found: iPhone doesn’t have a driver” and adjacent to it the word “Fixed” will be visible (meaning you have successfully fixed the device).
Tip: If it shows “Driver Not Installed” error message, we recommend you to manually or automatically install the required Windows driver. Read this article for more info: Solve Windows “Driver Not Installed” Error While Connecting iPhone To Computer
We haven’t tested this method because, at first, it sounds silly – but hey, it seem to work for several iOS users. Here’s what you should do: from your iPhone, open the Camera app and click a picture (you can click any number of pictures). Make sure the iOS device is not plugged in when you perform this action.
Then, connect your iPhone to your Windows computer, and it will immediately show up in the My Computer window. Simple? You bet.
Tip: After you plug your iPhone’s cable into your computer’s USB slot, launch iTunes, from the menu go to Store -> Authorize This Computer. Or you may also receive a message asking if you want to “Trust” this computer. When selected “Yes” or “OK” – your iOS device will now be detected.
You will find lots of ways to overcome the problem, and our first preference is to check the operating system. If any Windows update is available, go for it as it will always include driver update that are essential for connecting iPhones, iPads, and iPod Touches effortlessly.