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iPhone’s Charging Cable Not Certified? Here’s The Fix

Last updated: August 28, 2015 at 21:55 pm

iPhone Error message: “This cable or accessory is not certified and may not work reliably with this iPhone.” So how do you fix it?


This error appears on your iPhone / iPad lock screen because the charging cable adapter (also called as lightning connector) you have is not genuine. Let’s say you have an iPhone 6 Plus with the original lightning connector that is now damaged.

And you buy a new connector from the local store.

When you plug this connector to your iOS device, it shows this “certified” error.

Your iPhone / iPad will still charge itself as you connect the cable to the power source, but Apple recommends you do avoid such fake cables. That is why it shows you the error message on the lock screen as the cable is fake. What you bought is probably a duplicate charging connector that are sold offline and online at a cheaper price. As an example, see this chart showing the different between the original and fake lightning connectors:


Even if one of those things listed in the fake section of the chart matches with the new cable you have, then you know you have the faulty cable.

Fixing The “Certified” Error Message

You only have three options here:

  • To change the cable.
  • To replace it with another cable (ask the seller).
  • To get the original Apple cable.

In fact, there are various other sellers that are “certified.” In other words, you can get any lightning cable under a different brand and it will work just fine.

These sellers are authorised by Apple and they are absolutely safe to use. Once you use them, the error will not appear anymore and you can charge your iOS device without any issues.

Belkin Lightning Connector is one such Apple certified micro USB cable that you can use on your new iPhone 6 and iPhone 6 Plus devices (and even old iPhones). It is now available on Amazon for a discount of about 30% and it is worth the investment.


It is not as flexible or long as Apple’s cable (3-feet is still good enough) but it certainly is a value-for-money cable as it is durable and comes together with a rubber band that keeps the Apple connectors attached. If you are looking for cable to charge your iPhones, iPads, and even Android devices – then this is that cable.

Another reliable connector worth looking into comes from Mophie, which manufactures Apple certified lightning connectors. In fact, Mophie has a powerstation (powerbank) with 5000 mAH, large enough to charge your device twice even when you have no access to any charging point.

Mophie Powerstation Plus is priced higher as it is among the very few certified rechargeable connector out there.


It is a great battery backup device with the ability to charge the device as quickly as possible. With the modern look and almost 5 star rating on Amazon, this is something you could go after if you are looking for a charger and a portable powerbank for your iOS device.

Note: Articles written at are valid for every Apple device running iOS 8.0, iOS 8.1, iOS 8.2, iOS 8.3, iOS 8.4 / 8.4.1 firmware