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Fix Error 20xx in iTunes During iOS Restore

Last updated: August 25, 2015 at 18:54 pm

In this article, we will learn more about the error 20xx appearing on your iTunes player while trying to restore iOS firmware and the right way to fix it.

Types of errors: 2001, 2002, 2003, 2005, 2006, 2009

Error message:

  1. This iPhone cannot be restored. An unknown error occurred (20xx).
  2. This iPad cannot be restored. An unknown error occurred (20xx).
  3. This iPod Touch cannot be restored. An unknown error occurred (20xx).

If your device has a name, then that name will be visible in the error message. Here 20xx can be 2001, 2002, 2003, 2005, 2006, or 2009.

When & Why it appears:

Error 20xx commonly appear during the restoration process. So, say you have downloaded the IPSW file of iOS 8, and then you try to restore this file via iTunes player. Apple iTunes pops up a window showing error messages as listed above.

Error 20xx appears due to several reasons. It can be because of your computer, the USB cable, or the failure of hardware. Do not worry as we cover all the basic solutions that has worked for us and for others.

How to Fix it:

Follow these solutions to get rid of the 20xx errors forever. Please note that some of these solutions were recommended by Apple users who faced similar issues. Just read and implement the fix that seem suitable.

Fix #1: Unplug / Plug The Device
Close iTunes. Next, remove the iPhone / iPad from the computer and plug it back again.

Fix #2: Change USB cable.
Faulty USB cable leads to 20xx errors. So try to change USB cable – ask your friend or family to lend you their Apple cable, then use this cable to see if the error disappears.

You can also take the device to your nearest Apple Store and plug it in on any Mac computer / laptop.

Fix #3: Do not use USB extension
If you are using an additional USB extension or adapter (device that comes in between the cable and the computer), then get rid of it.

Directly plug the USB cable’s one end into the USB port (in your computer) and other end must go into your iPhone / iPad.

Fix #4: Use Secondary USB port
Every computer has a couple of USB ports. Change from primary to secondary port and try to see if this fixes the problem.

Fix #5: Look for USB drivers update
Although we recommend you to use another computer, but if you do not have access to it, then look for drivers update on your PC. If there is one – install it and reboot your computer.

Remember: In every “software” related step you take, it is necessary to reboot your computer. It is also important to make sure your Apple iTunes player is running with the latest version on your Mac or Windows computer.

Anyone of the above solution will work for you. We have been told that solution #3 gets rid of error 20xx permanently as we plug the cable directly into the port. Changing cable or using new computer should also solve this problem forever!

Note: Articles written at are valid for every Apple device running iOS 8.0, iOS 8.1, iOS 8.2, iOS 8.3, iOS 8.4 / 8.4.1 firmware