Summary: This how-to guide explains the top 10 ways to permanently solve issues with cellular data connection on iPhones and iPads running the new iOS 8 update.
What if your carrier is offering extremely good 2G/3G/4G/LTE network connection, yet your iPhone’s or iPad’s Safari browser takes forever to load webpages? What if the Internet connection over cellular network drops frequently, or it’s too slow that you start thinking about life and universe? Well, Apple has answers for you.
In the recently updated support article (on October 7th, 2014), Apple has shared several ways to fix data connection problems on iPhones and iPads. So whenever you are connected to the Internet via your mobile operator (over 2G, 3G, 4G, LTE network), and you encounter unexpected issues, just follow these simple steps:
Note: To avoid repetition, in some cases we are using the word iPhone instead of iPhone/iPad.
4 Easy Ways
Fix #1: Reboot your iPhone, iPad
How to do it: Press and hold the Sleep/Wake button on your iPhone for a few seconds until the message “Slide to power OFF” appears. Now slide the round ball to the right to turn OFF the device. Press and hold the same button to turn it ON.
Fix #2: Check new iOS update, if any
How to do it: From your iPhone, go to Settings -> General -> Software Update. Make sure your iOS device is connected to the Internet (over WiFi or cellular data network). If there are any latest update available, you will be asked to download and install it on your device. [See iOS 8 wireless update]
Fix #3: Check Carrier Settings Update, if any
How to do it: From your iPhone, go to Settings -> General -> About. Here, look next to “carrier” to see if there are any updates available. Note that carrier updates are rare.
Fix #4: Look into Airplane Mode settings
How to do it: From your iPhone, go to Settings -> enable Airplane Mode. After a few seconds, turn it OFF. You can also ON/OFF Airplane Mode from the Control Center by swiping up from the bottom of your iPhone’s screen.
4 More Tricky Ways
Fix #5: Change “your” location
How to do it: As odd as it may seem, Apple recommends iOS users to check cellular signal strength and its data connection in a different place. If you are still facing issues, contacting the carrier network is the only solution.
Fix #6: Remove SIM Card
How to do it: With iOS 8, errors like “no service” or the signal drops may appear on your iPhone’s status bar — and the way to fix it is to remove and insert the SIM card. [See YouTube tutorial]
Fix #7: Change SIM PIN
How to do it: SIM PIN locks the cellular data network, preventing your iPhone from accessing Internet over 2G/3G/4G/LTE. From your iPhone, go to Settings -> Phone -> SIM PIN to turn if OFF.
Fix #8: Reset Network Settings
How to do it: From your iPhone, go to Settings -> General -> Reset -> Reset Network Settings. This will delete all the network-related changes you have made to your iOS device. Read this article before attempting to reset your iPhone.
2 Hard But Working Ways
Fix #9: Restore the device
How to do it: If you have no important data on your iPhone, or if you are familiar with backing up data via iTunes or iCloud, it is recommended to perform a hard reset. This way, you are erasing all the content from your iPhone and reinstalling a fresh iOS firmware.
Fix #10: Get in touch with your carrier
How to do it: Call the customer care support for help and describe your problems with data connections. Some international carriers provide live help in setting up cellular data connection, while some offer basic troubleshooting steps for fixing network issues.