Question: Beats radio is not working on my iPhone! It shows a white screen with a loading ball and nothing ever happens after that. How do I fix it?
Answer: This issue as been discussed in length by the iOS developers. And it affects iPhone / iPad users using older firmware.
So if your iOS device is running on iOS 8.3 or iOS 8.4 (or earlier version), upgrade is to iOS8.4.1 to fix the loading screen issue in Beats 1 radio.
Because with iOS 8.4.1 firmware, Apple has included a bunch of fixes related to Apple Music app. And we have confirmed this with the Apple Support that upgrading to iOS 8.4.1 will solve the problem.
If you are still seeing the white loading screen, we highly recommend you to restart your device and check your Internet connection (or for the sake of testing, switch from WiFi to 3G/4G connection).